At Wakeye.co.uk, we stand behind the quality of our products. That’s why we offer a 30-Day Money-Back Warranty on all eligible purchases.
✅ Eligibility for Refund
To qualify for a full refund:
- The item must be returned within 30 days of the delivery date.
- It must be unused, undamaged, and returned in its original packaging.
- Proof of purchase (order number or invoice) must be provided.
🚫 Non-Refundable Items
The following items are not eligible for a refund:
- Items that have been used, damaged, or altered
- Products returned without original packaging
- Items returned after the 30-day window
💸 Refund Process
- Contact our support team at support@wakeye.co.uk to initiate the return.
- Once we receive and inspect your return, we’ll notify you of the approval or rejection of your refund.
- If approved, your refund will be processed to your original payment method within 3–5 business days.
📦 Return Shipping
- Customers are responsible for return shipping costs unless the item arrived damaged or defective.
- We recommend using a trackable shipping service, as we are not liable for items lost in transit.
🛠 Faulty or Damaged Items
If your item is defective or damaged upon arrival, please contact us within 7 days of receipt. We will either offer a replacement or a full refund at no extra cost.
Wakeye.co.uk is owned and operated by LIKKKSMSO LTD
Company number: 16173527
Director: Mr. Benjamin Edward Adshead
Business address: No.112, 182–184 High Street North, East Ham, London, United Kingdom, E6 2JA